Frequently Asked Questions General Is Reassurance Health/Coverdell a member of Consumer Health Alliance (CHA)? How many health care providers participate in your network? Health insurance coverage quotes go up for unhealthy people. Is it the same with Reassurance Health plans? What is the difference between the Savings and Savings Plus plans? What is a scheduled indemnity benefit plan? How do I receive my scheduled indemnity benefit as a Reassurance Health Plus member? Can my benefit be used for expenses other than those charged by the health care provider? Can I use my membership with existing insurance or other coverage? How do I know if my current health provider is part of your network? Can I get a list of providers in my area? About Reassurance Health Who can use the plans? Is Reassurance Health supplemental insurance? Does this program cover Pre-Existing Conditions? What type of insurance benefits are in Reassurance Health? Is Reassurance Health insurance? Who do the Reassurance Health Savings plans cover? How does the cost of a Reassurance Health membership compare to the cost of individual health insurance coverage? I have individual health insurance coverage. Can I still use my Reassurance Health benefits? Who is eligible for benefits? How do I make a claim? Are there any exclusions or limitations with a Reassurance Health Plan? Prescriptions What drugs are covered under the Plus prescription program? General Membership Questions How do I schedule an appointment with a provider? What should I say when I call? Who can I call if I have questions about my membership? When does my 30 day review period begin? When will my membership kit arrive? What if I want to cancel? How does Reassurance Health provide these benefits? How do I use my membership?

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These plans include insurance and non-insurance benefits. This is not a Medicare prescription drug plan. These plans provide discounts at certain health care providers for medical services. Some plans also include fixed schedule insurance benefits. These plans do not make payments directly to the providers of medical services. The plan member is obligated to pay for all health care services but will receive a discount from those health care providers who have contracted with the discount medical plan organization, as well as reimbursement from certain plans. The range of discounts for services provided will vary depending on the provider type and services provided. These plans are administered by Coverdell & Company, Inc., a discount medical plan organization at 8420 W. Bryn Mawr, Suite 700, Chicago, IL 60631, 1-866-440-0528. You have the right to cancel this plan at any time, for any reason. If you cancel within 30 days of the effective date, you can receive a full refund of fees paid. If you cancel after 30 days, we will cease to collect fees no later than 30 days after receipt of your cancellation request. Discounts on hospital services are not available in Maryland.